Table of Contents
Your trust is our most valuable asset. That is why we never compromise on data protection.
SSL Encryption
Every transaction and login on rm68 is secured with 256-bit SSL encryption, keeping your information out of reach from hackers.
Your Data Is Never Sold
Rm68 never sells your personal information. Your data is never shared with advertisers or any other organization for commercial purposes.
Minimal Data Collection
We only collect the data strictly necessary to provide our services. rm68 does not ask for any information beyond what is required.
Identity Verification Is Secure
Government ID details submitted during KYC verification are stored in an encrypted vault and are never sent to any external server.
Limited Data Retention
After account closure, rm68 retains data only for as long as required by legal obligations.
Transparent Communication
Rm68 support is available 24/7 to address any privacy-related questions. No question is too small.
1 Scope & Applicability
Rm68 (rm68.win) is an international-standard online gaming and Sports Betting platform. We believe you should have full control over your personal information. This Privacy Policy ("Policy") applies to the rm68 website, mobile app, and all related services.
This Policy details what information rm68 collects, why it is collected, how it is used, and how it is kept secure. This Policy applies to all users of rm68, whether accessing from Bangladesh or anywhere else in the world.
By registering, logging in, or using any service on rm68, you are voluntarily agreeing to this Privacy Policy. If you do not agree, please discontinue use of rm68 and contact support to request account deletion.
2 What Information Is Collected
Rm68 only collects information necessary to operate its services. No unnecessary data is requested. The information collected falls into three main categories:
2.1 Information You Provide Directly
- Full Name & Date of Birth
- Email Address & Mobile Number
- Payment Details (Mobile Banking/Nagad Number)
- Government-issued ID (NID/Passport – for KYC verification only)
- Residential Address (If Required)
2.2 Automatically Collected Information
- IP Address & Device Type
- Browser Type & Operating System
- Page Visit Time & Frequency
- Gaming & Betting Activity Log
- Transaction History
2.3 Cookie & Tracking Information
- Session cookie (to keep you logged in)
- Preference Cookies (Language & Theme Settings)
- Analytics Data (for service improvement)
| Type of Data | Reason for Collection | Retention Period | Mandatory? |
|---|---|---|---|
| Name & Email | Account Creation | For as long as the account remains active | Yes |
| Mobile Number | Verification & Security | For as long as the account remains active | Yes |
| Payment Information | Deposit/Withdrawal | 5 years (as required by law) | Yes |
| NID/Passport | KYC Verification | 5 years (as required by law) | On Withdrawal |
| IP Address | Security & Fraud Prevention | 90 days | Automatic |
| Cookies | User Experience | Session or 1 year | Partial |
3 How We Collect Your Data
Rm68 collects information through several methods. Each is described transparently below:
Registration & Account Forms
When you register with rm68, you directly provide details such as your name, email address, and mobile number. This information is stored directly on secure servers.
Payment Processing
Payment information is collected during deposits and withdrawals. Full card numbers or payment gateway details are never stored on rm68's servers.
Automatic Tracking
Certain technical information is automatically collected through cookies and log files while you browse the website. This data is used to improve site performance.
Support Contact
When you contact support via live chat or email, the information you provide and the conversation may be recorded and retained.
KYC Verification Process
A copy of a government-issued ID is required to verify your identity before a withdrawal is processed. This information is stored in an encrypted vault and can only be accessed by authorized personnel.
4 Purpose of Data Use
Rm68 uses your information only for specific, defined purposes — never for anything hidden or undisclosed. The primary uses are:
- Account Management: To create, maintain, and secure your account.
- Payment Processing: To process deposits and withdrawals and ensure the security of your transactions.
- Customer Support: Your information is used to resolve issues and provide support.
- Fraud Prevention: To detect multiple accounts or fraudulent activity.
- Legal Compliance: To comply with licensing authorities and international regulations.
- Personalized Experience: To recommend games and offers tailored to your preferences.
- Platform Improvement: Analytics data is used to improve service quality.
- Promotional Communications: To send you bonus and offer notifications (you can opt out at any time).
5 Data Sharing & Third Parties
Rm68 may share information with certain trusted third parties in limited circumstances. Such sharing is always done for specific purposes and with appropriate safeguards in place.
5.1 Reasons for Sharing Data with Third Parties
- Payment Processor: Payment gateways such as Mobile Banking and Nagad use only the minimum required data to complete transactions.
- Game Provider: Game studios on the rm68 platform (such as Pragmatic Play and Evolution) can access gameplay data.
- Identity Verification Service: Information may be shared with approved verification agencies as part of the KYC process.
- Legal Authorities: Providing information in response to a court order or regulatory authority request is a legal obligation.
- Analytics Services: Anonymous data is used to review and improve site performance.
In each of the above cases, rm68 ensures that third parties cannot use the information received for their own purposes. All agreements include data protection clauses.
6 Data Protection & Security
Rm68 protects your data using industry-leading security technology. Our security framework consists of the following key layers:
- 256-bit SSL/TLS Encryption: Active on all data transfers.
- AES-256 Database Encryption: All stored data is fully encrypted.
- Two-Factor Authentication (2FA): An extra layer of protection at login.
- Firewall & DDoS Protection: Our servers are protected against external attacks.
- Regular Security Audits: Third-party experts conduct regular system audits.
- Restricted Access Control: Only authorized personnel have access to specific data.
Please note that no one can guarantee 100% security on the internet. Keep your password strong and avoid logging in from unfamiliar devices.
7 Your Rights
As an rm68 user, you have a number of important rights regarding your personal information. rm68 is always ready to help you exercise these rights.
Right to Access Your Data
You have the right to know what information rm68 holds about you.
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may request that the use of your data be restricted in certain circumstances.
Right to Data Portability
You can export your data in a portable format.
Right to Opt Out of Notifications
You can opt out of promotional emails or SMS at any time.
Right to Close Account
You can request to close your account and delete all your data at any time.
Right to Complain
You have the right to lodge a complaint with the relevant authority if you believe your privacy has been violated.
To exercise any of the above rights, contact the rm68 support team via email or live chat. Requests are typically processed within 7 business days after your identity has been verified.
8 Cookie Policy
Rm68 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
8.1 Types of Cookies Used on rm68
- Essential Cookies: Essential for keeping your login session active and maintaining security. These cannot be disabled.
- Functional Cookies: Used to remember your language preference, theme, and personal settings.
- Performance Cookies: Helps analyze which pages on the site are most visited. All data is anonymized.
- Marketing Cookies: May be used to show relevant offers. You can disable this through your browser settings.
8.2 Cookie Controls
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain rm68 features. Manage your preferences via Settings → Privacy → Cookies in Chrome, Firefox, Safari, or any other browser.
9 Policy Updates & Contact
Rm68 reserves the right to update this Privacy Policy as needed. For significant changes, a notification will be sent to your registered email and the "Last Updated" date at the top of the page will be revised. Minor changes may be updated on the page without separate notice.
We recommend checking this page regularly. Continued use of rm68 after any policy update is considered acceptance of the revised terms.
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Chat button in the bottom-right corner of the site (active 24/7)
- Response Time: Replies typically within 1–6 hours
Frequently Asked Questions About Our Privacy Policy
Choose rm68 for Safe Gaming
Your data is secure, your gaming is safe. Join rm68 today and enjoy the benefits of a trusted platform.